Modern technology has made it possible for people to work from almost anywhere. Remote working has become more accepted across several industries, with over 27 million people now working from home, and the pharma sector is no different.
Pharmaceutical jobs that can be done remotely include Medical Writer, Pharmacy Customer Service, Data Scientist, Pharmacy Administrative Assistant, Pharmacy Account Manager, Customer Success Manager, and Patient Navigator. Most of these jobs require a high school diploma.
If you’re currently looking for a remote job in the pharmaceutical industry or are considering applying for one in the future, this article can help you pick the right remote job for your needs. I’ll discuss some of the most common types of virtual pharmaceutical jobs and what you can expect from each one based on my research into this topic. Read on to learn more!
1. Medical Writer
- Salary: $35 per hour.
- Workload: 92% of positions are full-time.
- Low Demand: 1,641 medical writer jobs are available on
As a remote medical writer, you provide medical-related content for websites, apps, or other digital platforms. You may also be called a medical content writer, medical copywriter, or health writer. You’ll often be hired for your expertise in medical writing but can also be commissioned to write content for websites or social media sites.
Medical writers typically work on demand and have flexible schedules. Many remote medical writing positions are freelance gigs, but they can also be part-time and full-time positions with benefits.
Depending on the type of digital platform you work with, your role can involve creating multimedia either published online or used to create custom applications. In some cases, you’ll also need to do research on a particular topic and write content based on your findings.
In this role, you are typically responsible for all aspects of the project from start to finish.
Requirements
- Usually required: High school diploma or equivalent depending on the area of expertise. Some medical writer jobs may require a bachelor’s degree in a related field.
- Preferred: Advanced scientific degree, such as a doctoral degree or a master’s degree in a medical field.
2. Data Scientist
- Average Salary: from $114K to $175K.
- Workload: 93% of positions are full-time.
- Low Demand: 394 data scientist jobs are available on
The growing demand for big data and its wide range of applications has made data science a highly sought-after skill, with posted jobs rising over 250 percent in the last year alone.
A data scientist is a member of the data science team who uses data to answer questions and solve problems. They are trained in the following areas:
- Statistics
- Machine learning
- Programming
The field of data science is growing rapidly, and there are many opportunities for data scientists in various fields.
You’ll work on projects that require the analysis of large amounts of data. Your main responsibilities are to:
- Collect the data and clean it
- Perform the analysis
- Present the results to stakeholders
Data scientists who are remote typically do the same kinds of things that regular data scientists would do, but they might also have other responsibilities, such as coordinating with other team members to supervise and manage another employee’s workload.
Requirements
- Usually required: High school diploma or equivalent to begin as an apprentice. Some employers require a bachelor’s degree in a related field.
- Preferred: Advanced scientific degree, such as a doctoral degree or a master’s degree.
3. Patient Navigator
- Salary: $30 per hour.
- Workload: 91% of positions are full-time.
- Low Demand: 146 patient navigator jobs are available on
A patient navigator is a healthcare provider who provides support and information to patients in the healthcare system from start to finish. Most navigator jobs are in hospitals or clinics, but some meetings can be done remotely, especially if the patient is sick. Patient navigators are usually health employees who work in prevention or outreach programs. The exact duties of each job are different depending on the organization.
Typically, they will not only help patients find doctors and medical appointments, but they will also explain insurance coverage and pricing options for medical procedures and treatments.
The role involves answering patients’ healthcare questions and dealing with other needs, such as transportation or housing. They also provide information and referral services to other people who need medical assistance.
Patient navigators work one-on-one with patients, or they may work in a group setting to help more people at once. You can find them in different settings, including:
- Hospitals
- Clinics
- Doctors’ offices
- Community health centers
- Public health agencies
Requirements
- Usually required: High school diploma or equivalent and/or experience in a customer service role.
- Preferred: Bachelor’s degree in a related field.
4. Pharmacy Account Manager
- Average Salary: 71.797 per year.
- Workload: 100% of positions are full-time.
- Low Demand: 4 pharmacy account manager jobs are available on
A pharmacy account manager (PAM) role is often the first role that pharmacy owners will look for when hiring a new employee. This position usually involves:
- Taking calls from patients who have questions about their medications
- Coordinating administrative duties
- Management feedback
- Issues resolution
The role requires an exceptional customer service skillset, as well as the ability to multitask and prioritize effectively. You must be comfortable with email, as you will be responsible for responding to client inquiries and communicating with the pharmacy staff.
Requirements
- Usually required: Bachelor’s degree in a related field.
- Preferred: 2 years or more in an accounting role.
5. Pharmacy Customer Service
- Salary: $18 per hour.
- Workload: 100% of positions are full-time.
- Low Demand: 15 pharmacy customer service jobs are available on
A remote pharmacy customer service job requires you to provide customer service support to customers over the phone or through an online chat system. This position can be a great way to build up your customer service skills while earning full-time or making extra money. Many companies use remote customer service jobs to hire candidates who may not be able to attend an in-person interview.
The main purpose of this role is to help pharmacy customers resolve any issues involving:
- Services
- Products
- Billing processes
You must be able to respond quickly and accurately to ensure that all customers receive exceptional service. In addition, you should be adaptable in your approach to working with a wide variety of different types of customers, including both individuals and businesses.
Requirements
- Usually required: High school diploma or equivalent
- Preferred: Experience in a customer service-related field
6. Pharmacy Adminsitrative Assistant (PAA)
- Salary: $16 per hour.
- Workload: 100% of positions are full-time.
- Low Demand: 8 pharmacy administrative assistant jobs are available on
A pharmacy administrative assistant (PAA) is a position in the pharmaceutical industry that has multiple responsibilities. Their main roles include:
- Day-to-day operations
- Checking inventory
- Processing orders
- Assisting customers
While there are many different job titles for this position, most of them have similar responsibilities. The key thing to remember about a PAA is that they are not the same as a pharmacist as they mainly focus on administrative tasks. The good news is that some of these administrative tasks can be done online from the comfort of your own home.
An ideal candidate for this role is someone who is:
- Ready to work in a fast-paced environment
- Equipped with excellent communication skills
- Able to handle multiple tasks
As with any other job, there are opportunities for growth and promotion within a PAA role. If you have good organizational skills and a positive attitude, then you could choose to move up in your career path.
Requirements
- Usually required: High school diploma or equivalent.
- Preferred: Experience in an administrative role.
7. Customer Success Manager
- Average Salary: $99,431 per year.
- Workload: 93% of positions are full-time.
- Low Demand: 533 customer success manager jobs are available on
A customer success manager (CSM) is a type of sales executive responsible for the success of a customer’s onboarding and ongoing experience. CSMs focus on building long-term relationships with their customers, ensuring they have all the information they need to make purchasing decisions, and making sure they’re interacting positively.
Customer success managers are hired by organizations in the pharma industry to handle customer relationship in telemedicine, data analysis firms, healthcare SaaS, etc.
They are also responsible for managing their customer’s relationships with company representatives, such as salespeople and customer support agents. Some CSMs are full-time employees, while others are part-time or freelance. They can work in any industry, including healthcare and software services.
Requirements
- Usually required: High school diploma or equivalent.
- Preferred: Bachelor’s degree in a related field.